This explains how we protect and respect the data we collect from you.
This page explains how NITB uses any information you give to us, and the ways in which we protect your privacy. We are committed to protecting your privacy. We will not share your information with others without your prior consent.
The Data Protection Act
Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it. We do not pass on your details to any third party or government department unless you give us permission, or we are legally permitted to do so.
What information do we collect?
We collect two kinds of information from visitors to DiscoverNorthernIreland.com: feedback (through emails to the Information point) and site usage information, from cookies and log files. Information is collected to help us improve the service we offer.
We welcome your feedback. Please contact us.
i) Comments and questions?
If you send an email or letter to the Information Point, asking for information, we may need to contact other government departments to find that information. If your question is technical, we may need to pass it to our technology suppliers. We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so. Once we have replied to you, we keep a record of your messages for six months for reference and audit purposes, after which it is deleted. We will respect your e-mail privacy. You will receive unsolicited mail from NITB only if you have agreed to this.
2. Site usage information
Cookies are pieces of data that are often created when you visit a website, and which are stored in the cookie directory of your computer. Two cookies are created when you visit NITB.
Our first cookie stores a random number on your computer to help us count the number of times users return to our site. The second cookie is used to store some of your preferences while you move around the site. This cookie is deleted when you leave the site. The cookies do not contain any personal information about you, and they cannot be used to identify an individual user.
You can set your browser not to accept cookies but if you do this you should note that some areas of the site may not work properly.
ii) Log files
Log files allow us to record visitors' use of the site. We analyse log file information from all our visitors, which we use to make changes to the layout of the site and to the information in it, based on the way that visitors move around it.
Log files do not contain any personal information and they are not used to identify any individual patterns of use of the site.
What happens when I link to another site?
We do not pass on any personal information you have given us to any other site.
Personal information you submit
NITB collects personal information that you enter into data fields on NITB Web Sites. For example, you may submit your name, postal address, e-mail address, and/or other information in order to receive information about various subjects, contact NITB customer service, or respond to NITB surveys. To protect your privacy, you should not provide NITB with any information that is not specifically requested.
Who will have access to personal information about me?
Personal information can be accessed by a restricted number of NITB employees, by certain companies with which NITB may conduct joint programs, and by third parties with whom NITB contracts to carry out business activities for NITB. We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely. Also, it is NITB's practice to seek your consent where required by applicable law if you are registering for a program which is conducted in conjunction with another company that may require access to your personal information. In addition, NITB's practice is to require its contractors to keep your personal information confidential and to use your personal information only to perform functions for NITB.
Does NITB share personal information with third parties?
Except as otherwise stated in this Section, NITB will not transfer your personal information to third parties unless you have been provided with an opportunity to opt into this disclosure. NITB may disclose your personal information without your opt-in to third party service providers which assist us with our activities. It is NITB's practice to require such third party service providers to keep your personal information confidential and to use your personal information only to perform functions for NITB and in accordance with NITB's instructions. NITB further reserves the right to disclose your personal information to respond to authorized information requests from government authorities or when otherwise required by law.
How does NITB secure personal information?
How may I correct personal information or delete it from current customer records?
With your support NITB will keep personal information accurate and up-to-date. You may request to remove, amend or correct your personal information. Please notify us of your wishes by contacting us.
How long will NITB store personal information?
In general, NITB will only store your personal information for as long as it is needed to fulfill the purposes for which it was collected, subject to applicable data retention periods imposed upon NITB by applicable law.